Our Guarantee To Every St Paul Customer
No gimmicks, no bait-and-switch pricing, no surprise bill at the door. Here’s exactly what we promise on every job, in writing.
- Licensed & insured technicians
- True 24/7 dispatch
- Background-checked
A lot of St Paul residents have called a locksmith exactly once after a bad experience — a quote that doubled at the door, a no-show, a lock drilled out when it didn’t need to be. Our guarantee exists because we built this business specifically to fix that pattern, not repeat it. It isn’t a marketing line; it’s the four things we commit to on every single call, residential or commercial, emergency or scheduled.
Read the guarantee, then put it to the test — call us for your next job.
What We Guarantee On Every Job
We Quote Before We Touch Anything
A real price range on the phone before anyone drives out — and the exact price confirmed before work starts, never after.
Non-Destructive Entry First
On every lockout, we try non-destructive methods first. Drilling is a last resort, and we’ll explain why and confirm the cost before we ever do it.
Real 24/7 Dispatch
Not a call center that books you for “next available.” If you call at 2 a.m., a technician is actually dispatched at 2 a.m.
No Surprise Charges
If a job turns out to be more complex once we’re on-site, we explain why and confirm the new number before doing anything — you’re never billed for a surprise.
This Isn’t Just A Promise — It’s How We Operate
Anyone can put a guarantee on a webpage. What makes it real is what happens when you actually call: the same company that answers the phone shows up, the price you were quoted is the price confirmed on-site, and the technician standing at your door has been background-checked and carries proof of insurance if you ask for it. See our full licensing & insurance details for more.
- ✓ Real employees, not subcontracted strangers from a national dispatch pool
- ✓ A real St Paul address — 982 Dale St N — not a call center routing number
- ✓ Insurance documentation available on request, before work starts
- ✓ Honest answers, including when a job needs more than a simple fix
Flat, Confirmed Pricing
No hourly surprises, no vague estimates.
Licensed & Insured
Vetted for your safety, documented on request.
24/7 Fast Response
Day or night, 30–45 minutes across Saint Paul.
Local, Accountable
A real business at a real St Paul address.
Want to know more about who we are and how we got started? Read our story.
What happens if the job costs more than the quote once you arrive?
We explain why — usually it’s a harder lock, extra hardware, or a more complex job than described on the phone — and confirm the new price with you before doing anything further. You’re never billed for a surprise after the fact.
Do you really try non-destructive entry on every lockout?
Yes — drilling a lock is a last resort on every call, and if it genuinely is necessary, we tell you why and confirm the cost of any replacement hardware before doing it.
What if I’m not satisfied with the work?
Tell us directly — call the number you reached us at. We’d rather hear about a problem and fix it than have you quietly never call us again.
Is your 24/7 availability real, or does it mean a callback the next morning?
It’s real dispatch, not a next-available booking. If you call at 2 a.m., a technician is dispatched at 2 a.m., the same as a 2 p.m. call.
Do you guarantee your work on rekeys and installations?
Yes — if hardware we installed or rekeyed isn’t functioning correctly afterward, call us and we’ll make it right.
Put Our Guarantee To The Test
Available 24 hours a day, 7 days a week, across Saint Paul.